Job Opening: Field Service Technician

Join Our Growing Team

Bry-Air, headquartered in Sunbury, OH, is a leading manufacturer of desiccant dehumidifier products and services for technically complex applications with critical quality requirements in both industrial and commercial markets worldwide. We have been a customer-focused leader in the field of environmental control systems for over 50 years, and we are currently looking for a Field Service Technician to oversee our customers in the Midwest/West Coast areas.

Field Service Technician Responsibilities

• Visit field sites for startup, or service existing dehumidification systems to ensure that the product meets design criteria and customer expectations.

• Retain technical training on the unit to perform diagnosis of a problem and carry out its resolution.

• Prepare and perform on-site commissioning/start-up and repairs by examining unit design, anticipating difficulties, gathering materials, and coordinating site work schedule.

• Complete required documentation / field report(s) on each startup, service, and warranty call. Include photos which document the situation when possible.

• Perform preventative maintenance, site surveys, replacement, and modifications as needed.

• Manage customer related-issues to guarantee highest levels of customer satisfaction and meet, or ideally exceed, overall project or task objectives.

• Provide back up telephone support to customers’ technical needs when available.

• Maintain a high level of communication with the other corporate team members.

• Prepare travel authorization forms and expense reports.

Field Service Technician Requirements and Qualifications

• Associates degree or equivalent from a technical/trade School.

• Electrical coursework or equivalent experience is required.

• A minimum of three years experience working with PLC / HMI systems.

• Flexibility to work overtime/weekends as necessary–this position requires overnight travel 80% of the time.

• Must have a valid driver’s license and proof of personal auto liability insurance.

• EPA certification is a plus.

• Willing to work outdoors, in mechanical/equipment rooms, in confined spaces, and in possibly extreme weather conditions; regularly exposed to moving mechanical parts and heavy equipment.

•Must regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 50 lbs., and occasionally lift and/or move up to 100 lbs.

Our success has been and will continue to be based on providing our customers with the most comprehensive solutions to their most difficult moisture-related challenges in a simple way. We will constantly strive to contribute our technical and practical expertise to each customer-focused partnership promptly, accurately, and professionally.

Throughout the world, the company maintains a network of more than 400 representatives in 145 countries, and we are looking for another world-class team member to contribute to our success.

Our business is in a growth phase right now, so this position presents a unique opportunity to join a team of highly skilled experts as we continue to rapidly expand. If you are interested in learning more about this position, please upload your resume below: